A project with a purpose
Website Maintenance
Keep your website useful after launch. Website maintenance planned around your platform, including agreed updates, content changes, backup responsibilities and performance reviews.
Discuss Your Requirements
When this is the right conversation.
Unclear ownership, overdue updates and an untested backup can make even a well-built website harder to operate. Maintenance needs a practical scope and a clear route for reporting issues.
How we approach the work.
We review the platform, access and current condition before agreeing support. The maintenance plan separates routine updates, content changes and issue investigation from larger development work.
- Website and access review before onboarding
- Agreed platform and dependency updates
- Content changes within the support scope
- Backup and restore responsibility planning
- Performance and functional checks
- Issue investigation and maintenance reporting
Decisions we make together.
Which updates and checks should be covered?
The answer shapes scope, platform choices and the acceptance criteria for your project.
Who owns hosting, backups and emergency access?
The answer shapes scope, platform choices and the acceptance criteria for your project.
What response arrangements and exclusions should be agreed?
The answer shapes scope, platform choices and the acceptance criteria for your project.
Your Website Maintenance project, step by step.
- 01
Review the website
Check the platform, access, existing issues and ownership.
- 02
Agree the support scope
Define routine work, exclusions and communication arrangements.
- 03
Maintain and check
Perform the agreed updates and review key website journeys.
- 04
Report and prioritise
Document completed work and propose larger changes separately.
Related services.
Can you maintain a website built by another team?
We first review the platform, source access, licences and current condition. Support is agreed only after that assessment confirms what can be maintained responsibly.
Does maintenance include unlimited development?
No. Your support agreement defines included tasks and limits. New features, substantial redesigns and third-party charges are quoted separately.
Do you provide round-the-clock support or guaranteed response times?
Support hours, escalation routes and any response commitments must be agreed in writing. No round-the-clock coverage or fixed response guarantee is implied by this page.
Start a conversation
Tell us about your project.
Share the problem, the audience and what a successful project would look like. You don't need a finished specification.
Your project enquiry
Working remotely
USA & UK
Communication planned around your project
A clear starting point
Your goals. An agreed scope.
No obligation to arrive with a finished brief
- 01Tell us what you want to build
- 02Discuss the right direction together
- 03Agree a clear scope and proposal